COVID-19: A Message to our Customers
At Mid America Bank, the health and well-being of our customers, associates, and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and associates as the situation evolves.
We strongly encourage you to use Mid America Bank’s digital tools and other resources for self-service banking and 24/7 account access. You can access your accounts online or by using the Mid America Bank Mobile app at your convenience. From there, you can make payments, view transactions, check balances and more. It’s easier and faster (in most cases) to manage your account digitally, especially given call wait times may be longer than usual. If you haven’t enrolled in online access, it only takes a few minutes. Enroll now.
Until further notice, we will continue regular drive-thru business hours. Mid America Bank has a plan in place for taking additional action, should the virus escalate. We will continue to keep you appraised of any changes that may be forthcoming.
We also understand that there may be instances where customers find themselves facing financial difficulties. Mid America Bank is here to help and we encourage customers who may be impacted to reach out to discuss how we might be of assistance. Should you find yourself in need of assistance, please contact us.
As always, the health, safety and well-being of our customers, our associates and our communities is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our customers as needed.
For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov or call the Missouri Department of Health and Senior Services COVID-19 Hotline at 1-877-435-8411.